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Briefly describe your problem. We'll get back to you as soon as possible.

How would you like to send?

1 · Customer type

2 · Contact details

Salutation

First name *

Last name *

Phone *

Email *

3 · Service addressfor travel & invoice

Street & number *

Type and pick a suggestion. ZIP & city fill in automatically.

Floor / unit

Postal code *

City *

Billing address differs

4 · Your request

What is blocked? *(multiple selection possible)

Where is the problem?(multiple selection possible)

Property type

Preferred date (optional)

Alternative date (optional)

Preferred time of day

Already tried something? (optional)

Urgency *

Problem description *

Access / notes (optional)

I agree that my details may be stored and processed to handle this request. *

* required

Your request reaches us directly. We'll get back to you as soon as possible.

Your data is in good hands. Processed GDPR-compliant and securely hosted in Germany.